Support & Help Center
Have questions, encountered a problem, or want to suggest a new feature? We are here to help.
Official Store Listings
Download the latest release or leave a store review to help us improve.
Direct Support Inquiries
For fast support, bug reports, or feature requests, contact the developer directly via email. Please include your device model (e.g., Pixel 8, iPhone 15) and OS version if reporting a technical glitch.
Troubleshooting FAQs
Why is the app asking for photo permissions?
Image Convert only requests photo library access so you can pick an image to compress/resize and save the resulting file back into your device gallery. We do not use permissions to access private background data.
Why is my converted image larger than expected?
Converting from JPEG to PNG can result in larger file sizes because PNG is a lossless compression format that preserves every single pixel without artifacts. To make files as small as possible, use JPEG compression at 70%–80% quality.
Can I resize images while keeping the exact aspect ratio?
Yes. In the Resize tool, keep the "Lock Aspect Ratio" toggle enabled. When you type in a new width, the corresponding height will recalculate automatically to prevent any image stretching.